Try to restart your phone and/or reinstall Tubecast. If this tip doesn't help, you have to contact the Microsoft Support here : I already purchased Tubecast PRO Premium but when I reinstall it, it's not UNLOCKED anymore Synchronizations are handled by MICROSOFT servers. You have to use the "Buy" button on the Windows Phone Store (if you use the "Try" button it will fails), it says "you already bought it" then install it and Tubecast become unlocked again. If it doesn't works, try to restart your phone and reinstall Tubecast. If the tip doesn't help, you have to contact the Microsoft Support here. Tubecast hd pro#Ĭontact Microsoft at to be refund.Ĭan I use Tubecast and Tubecast Pro with only one unlock? Just keep in mind that the purchases are handled by MICROSOFT servers, not by developers. I have a new phone, is my Purchase is synchronised ? No you can't, InApp purchases can't be shared between two different apps. Yes, you only have to use the same email account as your previous smartphone. I would like a refund, who I need to contact ?ĭevelopers can't refund because all the purchases are handled by MICROSOFT, so you have to contact the Microsoft Support here : Windows 10 Insiders version (BETA only) issues My purchases are not synchronized with Win10 preview (mobile or desktop), HELP ! If you have any trouble, have a look to the previous questions. Sorry but Windows 10 is in BETA and have a lot of bug until the release. We really can't make it better (Microsoft servers are "supposed" to synchronize purchases, but it often fails because. I have an issue on Windows 10 (Phone) BETA version, HELP ! Well, as it's recommanded, use Win10 as a secondary OS. Windows 8 and Windows Phone purchases I already bought Tubecast for Windows Phone or Windows 8, do I have to rebuy it for the other platform ? Sorry we don't fix anything due to BETA version, use BETA as your own risk, we recommand you to wait for the releases ! Tubecast hd windows 10#
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